Self Storage Facility FAQs
Stor-It Now! Crown Point, IN
How long is the Rental Period?
Your occupancy in our self storage facility is month-to-month and automatically renews on the 1st day of each calendar month. To help you plan ahead you may book a reservation up to sixty (60) days in advance.
What’s the difference between office hours and gate hours?
The office hours are when the Stor-It Now! Manager will be available to assist you with your self storage facility needs or moving and packing supplies. The gate hours are the hours when the property is open and when your unit can be accessed. If you require access outside of our standard gate hours ask the Stor-It Now! Manager for information about additional access privileges.
What kind of security do you have?
Stor-It Now! takes great pride in protecting your belongings. Stor-It Now! has installed a state-of-the art security system: video surveillance with an electronic gate and door system which can only be accessed with an assigned security code. The use of access codes allows Stor-It Now! to monitor each and every person who enters and exits our facility.
Stor-It Now!’s fenced and well-lit facilities with individual door alarms for drive-up units provide the highest level of security. Disc locks are available for purchase. You will be the only person who has a key to your lock.
What are the payment terms?
Stor-It Now! strives to make your storage experience as pleasant as possible, including paying your bill. Typically, our leases are month-to-month but we also offer the flexibility of long-term leases. We can automatically charge your credit or debit card each month.
What sizes are available and how do I pick my size?
We offer a wide range of sizes to accommodate your needs. Climate Controlled units range in size from 5×5 (25 square feet) to 10×23.5 (235 square feet). Drive up units range in size from 5×5 (25 square feet) to 10×25 (250 square feet). Determining the right size is easy with the help of Store Manager who is trained to assist you in this process. You can also refer to our unit sizing chart for reference.
Do you have moving carts and hand trucks available?
Yes! Moving carts and dollies are available for use free of charge at Stor-It Now!
Can I purchase a lock, boxes and other moving supplies at Stor-It Now!
Yes! Stor-It Now! offers locks and a wide selection of boxes and other packing products.
Do I need Insurance?
Yes. You are responsible for insurance for your stored property. You may be covered by an insurance policy which you already have. Check with your insurance agent to verify.
What items are not allowed to be stored?
You cannot store flammable, explosive, hazardous or dangerous materials or substances, live animals or illegal items in the unit.